"It's not marketing fluff, it really isn't." He says passengers consistently say they arrive feeling better. British Airways pilot Mitch Preston flew the first 787 in BA livery and is managing the model's entry into service. The feedback from passengers has been amazing."īoeing's marketing boss would say that, but people at the sharp end seem to agree. "The airlines are telling us it's delivering," Tinseth says. The last high-profile incident was a fire on an Ethiopian Airlines plane at Heathrow in July. The 787 returned to the skies in April and glitches have been rare. We had an unprecedented response inside the company to identify the work we had to do with the testing, and to incorporate the fix for those in service and those in production." It's very rare when you have to … take planes out of service. "As you can imagine it was a very difficult situation. By mid-January the US federal aviation authority had grounded the worldwide fleet.Ī Japan Airlines Boeing 787 Dreamliner is towed back to the gate after a fuel leak at Boston's Logan airport. Other 787s suffered fuel leaks and one was forced to make an emergency landing. The most alarming challenge was a battery that caught fire on a Japan Airlines plane, fortunately on the ground at Boston airport. "We clearly had challenges early in the year … and the disruption that presented." Randy Tinseth, Boeing's vice-president for marketing, landed on a lot of tarmac during 2013, selling the plane and restating its merits to customers anxiously reviewing their purchases. Then mutterings of concern grew into a chorus of alarm in January, when safety authorities grounded the fleet after a spate of incidents, including a burning battery.īut after a few relatively trouble-free months, Boeing's insistence that these were just teething troubles has been accepted and orders have grown. From the unveiling of its pioneering design in 2004 to the first delivery in 2011, there was an industry buzz. F or a supposedly quiet plane, there has always been a lot of noise around the Boeing 787 Dreamliner.
0 kommentar(er)
